OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 24 comments received in the last 90 days.
13 June 2022
No complaints ... all very professional
11 June 2022
I got all the information I needed.
10 June 2022
Everyone was polite and respectful. Knowledge was excellent Perfect clear documents.
09 June 2022
George Warwick was exemplary. I wish all sale centres had a 'George'. His customer focus and service was constant from beginning to end.
05 May 2022
George was extra friendly and welcoming, he helped me through all my problems and made sure I was satisfied with my purchase
10 April 2022
Kieron Walter of the Vines group was extremely helpful in such difficult times. We were all extremely patient and it paid off as my MINI COUNTRYMAN really was worth waiting for. Thank you. Linda Mann
04 April 2022
George kept me up to date with developments. There were a few issues with my old vehicle which he managed patiently. All the information was carefully explained but was the right balance so not overtly 'salesy'
09 June 2022
Comfortable waiting area for 2 hour service, reception helpful updates on progress, car cleaned, explanation of findings
07 June 2022
Easy to arrange, drop off the car for its MOT and to collect it afterwards.
05 June 2022
Efficient and were able to take a booking fairly soon.
27 May 2022
Staff were friendly and efficient and the work was carried out in a very professional way.
09 May 2022
Every thing taken care of
06 May 2022
easy to book in, upfront about the fact i actually did not need a service. Due to a recall the software needed to be updated.
30 April 2022
Lovely experience, I waited for my service - was offered a tea/coffee as well as biscuits, it was a nice environment to get some work done
18 April 2022
I was completely satisfied
14 April 2022
quick and timely 'while you wait' service
11 April 2022
Easy, efficient
13 June 2022
Very quick and communicative.