OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 142 comments received in the last 90 days.
20 September 2026
George was a great salesman - not to pushy and very professional
17 September 2026
Oscar was very pleasant to deal with and couldn't have been more helpful
14 September 2026
The staff were really helpful.
05 September 2026
No fuss and I was kept well informed along the buying journey
28 August 2026
Oscar was very friendly and helpful and kept me updated throughout the process
18 August 2026
Kept informed at all times and very good hand over
16 August 2026
Great service by the team at Vines
16 August 2026
Staff were super friendly, especially George, not pushy and really helpful. The showroom is lovely and we could quite happily have gone home with any of the Minis there :)
04 August 2026
Still have an on going problem and waiting for it to be solved
29 September 2026
Excellent service, as always
29 September 2026
Professional, and very helpful!
29 September 2026
Mariah talked me through everything that needed to be done on REGI, my mini cooper, letting me know costs & the time frame of it all. She organised my hire car through Enterprise & kept me fully informed of progress during the following day.
28 September 2026
Easy to leave car, have update regarding service and return to clean car
28 September 2026
Brilliant team. Went above and beyond.
27 September 2026
Steph is amazing . Always good comms and swift service .See you next service
27 September 2026
Very satisfied with the service and staff
27 September 2026
Well organised, friendly service.
26 September 2026
The team at Vines Mini are great, it's evident from every interaction that they want to do a good job, and do!
26 September 2026
Excellent mechanics, friendly, helpful staff.
FIND Vines of Guildford.
Address
- Slyfield Green Estate, Moorfield Road, Guildford, Surrey, GU1 1RU
Opening Hours
- Mon–Fri:08:30- 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01483 207007
Guildford as well as surrounding areas including Woking, Godalming, Cranleigh and Shalford
Address
- Slyfield Green Estate, Moorfield Road, Guildford, Surrey, GU1 1RU
Opening Hours
- Mon–Fri:08:00- 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01483 207 007
Guildford as well as surrounding areas including Woking, Godalming, Cranleigh and Shalford
28 September 2026
The worst car buying experience I have ever had. Poor communication, paperwork errors, constant chasing and calls not returned. Rushed handover without warning as they wanted to close. Car not properly cleaned with marks on inside drivers door.