SERVICE

4.5

NEW CAR SALES

5.0

138 ratings and 99 comments received in the last 90 days.

14 March 2024

Clear explanation of everything and friendly and gave me all the options rather than pushing me towards something I didn't want

13 March 2024

See above

10 March 2024

Vines at Guildford, were quick to respond to our enquiry. Helpful in providing information without being pushy and felt that they had the customer needs as their priority.

09 March 2024

Very satisfied, quick delivery and great handover

08 March 2024

All arrangements made by Scott worked seemlessly - test drive, evaluation of availability, dealing with 2 trade in vehicles etc. It has been the best experience of buying cars since 1960 when, aged 18, I bought a first generation Mini! Thank you Scot

07 March 2024

super helpful. no pressure, very knowledgeable

07 March 2024

Service was good

06 March 2024

Good experience, very helpful when purchasing the car. Was a little under whelmed with collection as had to wait 20-30 mins from the arranged time.

05 March 2024

Slightly disappointed with the spec of the car... in particular no heated windscreen which I know is not currently available but I feel that I've down graded slightly.

03 March 2024

Very smooth

21 March 2024

Looked after the issue I had very well

21 March 2024

I havent had my service yet

20 March 2024

Service was great and staff very helpful and friendly. The complimentary car wash is a nice touch, but it wasn't the greatest cleaning job. Car wash was immaculate when they used Vines BMW for the servicing.

19 March 2024

More than helpful to meet my needs very impressed with customer service

19 March 2024

Great service and staff

19 March 2024

Excellent service reception

17 March 2024

Great communication and so helpful.

15 March 2024

There was a problem with my booking as the loan car had been booked but not the actual work (change of brake pads and MoT), but when I arrived Steph and her team were able to get the problem solved and the work booked in straightaway.

14 March 2024

The cleaners hadn't done the back seats. Everything else was fine.

14 March 2024

It's easier to book service than in other garage. Very good professionals.

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