OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 78 comments received in the last 90 days.
17 August 2025
Efficient and polite service
12 August 2025
Lovely service.
08 August 2025
Toby was patient and let me take two versions of mini home overnight to be certain I made the right choice- I did!!
03 August 2025
Great service and handover
30 July 2025
Super easy and super quick. Very happy
29 July 2025
I couldn't fault the service
28 July 2025
Everything went smoothly
21 July 2025
No hiccups just a smooth process
19 July 2025
Everyone is so helpful
20 August 2025
Very much so. My new mini is a joy to drive and presented in emaculate condition.
19 August 2025
Very satisfied. The staff were all friendly and helpful. The car was washed and looked new. Very pleased with the thorough service at a good price.
18 August 2025
I found everyone so helpful and friendly. I was kept informed the whole time of the progress of the work needed on my car and why certain things needed doing but fely no pressure to do ahead if I didn't want to. Excellent customer service.
18 August 2025
Good service and I now have a service plan so that keeps it simple.
18 August 2025
Kept me informed throughout
17 August 2025
Friendly
17 August 2025
The service from the front of house team was excellent. I advised that tge car has a black box fitted. The car was speeding, 39 in a 30 (probably going between bmw / mini. This was flagged by insurer and was close to penalty. So a star held back
15 August 2025
Didn't appreciate being given an estimate of £900 to carry out minor repairs which my husband has attended to by polishing with T cut.
11 August 2025
Good service and kept updated on what was needed on service.
10 August 2025
They were very attentive
19 August 2025
The whole experience was a pleasure