Corona restrictions limited the full experience.

All good

Car collected, repair completed as requested & returned promptly

Service was started at the time they said and finished on time. Very happy

IT was a pleasant experience. Polite and friendly staff, clean showroom and loos. I was offered a coffee.

Great service

Very efficient

Prompt & kept me updated when car would be ready in order to plan my day.

excellent service experience

The car is great and feels great

Informed throughout

All good - As above. James in Service front was particularly helpful.

Vines are most efficient & honest dealership & service centre I have used

Excellent service as usual. When dealing with Vines of Guildford I always get the sense they care and value my business, whether that be sales or service, and across BMW, MINI or Motorrad.

It's a very slick operation but at the same time all the people I had contact with were very helpful and prepared to go the extra mile.

Efficient

They did what was necessary and returned my car clean and shiny.

everything was easy and flexible, from drop off to collection

All very easy, especially in these times of Covid. The process was very safe and straightforward.

Excellent service

Everything is always very smooth and efficient.

Jon Coussens was very helpful indeed. Great service.

Fast, efficient, friendly

It just was

Kind people, the mechanic was very happy to help and he explained me every detail I wasn't sure about.

The after sales staff are just the best of any Dealer I have been to, nothing to much trouble for them

very pleased

good comms and job done

As above

Service completed as agree. Car beautifully cleaned

See above

Motorrad Sales Exec Pete Bright took care of the booking on my behalf making the contact very easy and convenient.

Always great service

Fully addressed all of my concerns to a high standard.

Helpful and sensible advice.

Always are always good service

I always give credit where it's due,and Vines are so helpful and go out of their way to keep me satisfied,every time.

Everything went smoothly and Jon kept us updated. Offering for us to go back, wants normality resumes to go through the car. Just excellent customer service

See above

Very satisfied, booked vehicle in with ease and was able to drop off earlier. Friendly and helpful staff on the phone and also in the service department.

Always really helpful and Frank was brilliant as always.

Just service done probably with satisfaction Friendly staff

The customer service at Vines of Guildford was excellent, especially the MINI representative Rima Begum who served me.

See above

Mini has just had it,s first service and apart from price seeming to be to be a little high, overall were completely satisfied.

Good, professional, friendly service

Great customer service

Talk with customer very nice and very helpful

It is the 5th mini we have bought so did not need much help and they understood this and just got on with the business

Professional, polite and organised.