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Customer Reviews.

sales

4

Corona restrictions limited the full experience.

31 March 2021

service

5

All good

29 March 2021

service

4

Car collected, repair completed as requested & returned promptly

24 March 2021

service

5

Service was started at the time they said and finished on time. Very happy

22 March 2021

service

5

IT was a pleasant experience. Polite and friendly staff, clean showroom and loos. I was offered a coffee.

22 March 2021

service

5

Great service

21 March 2021

service

4

Very efficient

19 March 2021

service

5

Prompt & kept me updated when car would be ready in order to plan my day.

16 March 2021

service

5

excellent service experience

16 March 2021

service

4

The car is great and feels great

16 March 2021

service

5

Informed throughout

16 March 2021

service

4

All good - As above. James in Service front was particularly helpful.

16 March 2021

service

5

Vines are most efficient & honest dealership & service centre I have used

15 March 2021

service

5

Excellent service as usual. When dealing with Vines of Guildford I always get the sense they care and value my business, whether that be sales or service, and across BMW, MINI or Motorrad.

14 March 2021

service

5

It's a very slick operation but at the same time all the people I had contact with were very helpful and prepared to go the extra mile.

12 March 2021

service

5

Efficient

12 March 2021

service

5

They did what was necessary and returned my car clean and shiny.

10 March 2021

service

5

everything was easy and flexible, from drop off to collection

08 March 2021

service

5

All very easy, especially in these times of Covid. The process was very safe and straightforward.

02 March 2021

sales

5

Excellent service

02 March 2021

service

4

Everything is always very smooth and efficient.

01 March 2021

sales

5

Jon Coussens was very helpful indeed. Great service.

28 February 2021

service

5

Fast, efficient, friendly

27 February 2021

service

5

It just was

24 February 2021

service

5

Kind people, the mechanic was very happy to help and he explained me every detail I wasn't sure about.

22 February 2021

service

5

The after sales staff are just the best of any Dealer I have been to, nothing to much trouble for them

20 February 2021

service

5

very pleased

17 February 2021

service

5

good comms and job done

16 February 2021

service

5

As above

15 February 2021

service

5

Service completed as agree. Car beautifully cleaned

15 February 2021

service

5

See above

15 February 2021

service

5

Motorrad Sales Exec Pete Bright took care of the booking on my behalf making the contact very easy and convenient.

14 February 2021

service

5

Always great service

14 February 2021

service

4

Fully addressed all of my concerns to a high standard.

10 February 2021

service

5

Helpful and sensible advice.

10 February 2021

service

5

Always are always good service

07 February 2021

service

5

I always give credit where it's due,and Vines are so helpful and go out of their way to keep me satisfied,every time.

04 February 2021

sales

5

Everything went smoothly and Jon kept us updated. Offering for us to go back, wants normality resumes to go through the car. Just excellent customer service

01 February 2021

service

5

See above

31 January 2021

service

5

Very satisfied, booked vehicle in with ease and was able to drop off earlier. Friendly and helpful staff on the phone and also in the service department.

27 January 2021

service

5

Always really helpful and Frank was brilliant as always.

25 January 2021

service

4

Just service done probably with satisfaction Friendly staff

24 January 2021

service

5

The customer service at Vines of Guildford was excellent, especially the MINI representative Rima Begum who served me.

24 January 2021

service

5

See above

24 January 2021

service

5

Mini has just had it,s first service and apart from price seeming to be to be a little high, overall were completely satisfied.

23 January 2021

sales

5

Good, professional, friendly service

19 January 2021

service

5

Great customer service

19 January 2021

service

5

Talk with customer very nice and very helpful

13 January 2021

sales

5

It is the 5th mini we have bought so did not need much help and they understood this and just got on with the business

11 January 2021

service

5

Professional, polite and organised.

11 January 2021