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Customer Reviews.

service

1

Had an issue with a door card since the day I purchased the car. It took 4 attempts & an escalation to get this into good condition. I had to jump through so many hoops to get something done that was under warranty anways.

05 September 2018

service

5

Very Friendly and efficient

05 September 2018

service

5

Effortless- picked up and returned car.

31 August 2018

service

4

Very thorough

29 August 2018

service

5

The low tyre-pressure warning problem was resolved

29 August 2018

service

5

Work done as requested.

21 August 2018

service

5

From first visit, on a whim, to doing the deal, to loving my car to its first service - coud not have asked for more. Also finding out after the deal was completed that I also had 5 year/50,000 free service pack so real carefree driving.

15 August 2018

service

5

Very straightforward and efficient service desk!

08 August 2018

service

5

Timely and reliable pickup service Foc

07 August 2018

service

4

It'always been handled professionally, and with consideration.

05 August 2018

service

5

I recently got my new mini and I wasnÂ’t sure if I needed to do something to the car for a long drive to wales. James the service chap was so helpful and made sure my tyres were inflated to the correct pressure for heavy load and long distance travel.

03 August 2018

service

5

Professional check in for the service, was offered a loan car which I took, the insurance rate for the loan car was also reasonable.Was notified, at the time promised, that the car was ready for collection, and that process was pain free as well.

03 August 2018

service

5

Service completed within the day as promised

01 August 2018

service

5

Did the job immediately even though I was just a walk in

23 July 2018

service

4

All good except service book was not completed. staff explained the work that was done but it's not indicated on paperwork received .Boxes are ticked indicating what was checked but not what was done - such as "oil changed". - " filters replaced"

20 July 2018

service

5

The team at Vines MINI service are brilliant, they look after you so well and my car comes back all nice and clean.

19 July 2018

service

5

I waited for my car in a very comfortable environment and was kept updated with the progress of the service by a very helpful guy at the service desk.

11 July 2018

service

3.5

I felt the 'no faults found' diagnostic was not really satisfactory although I was reassured that there were no safety issues - my paramount concern. The technician who did the diagnostic understood my concerns but said there was no cause for worry.

27 June 2018

service

4

Easy to book service . Dropped car off at 7.30am so nice and early so I could still do sch run then go to work . Got phone call to say car was ready after 4pm . No problems

26 June 2018

service

4

Staff always helpful and work completed on time and as requested. Appreciate the minibus ride to and from the station.

26 June 2018

service

5

Friendly effecient and knowledgeble staff.

22 June 2018